About 247 Restore Texas
A licensed, insured restoration company with its own technicians, built to reach property damage emergencies anywhere in Texas, at any hour.
Call Now — (866) 370-1338
A Restoration Company, Not a Middleman
247 Restore Texas handles property damage restoration for homeowners and businesses across Texas. Our technicians work on water damage, fire and smoke damage, mold remediation, and biohazard cleanup. The company that answers your call is the company that does the work and stands behind it afterward.
That distinction matters more in this industry than it should. A large share of the sites that appear when you search for emergency restoration are lead brokers: they collect your details, sell them, and have no involvement in what happens at your property afterward. You explain the situation once to them and again to whoever shows up. We built this company the other way round.
We cover 926 Texas cities across all 254 counties. That number is deliberate. National franchises operate in territories, and properties outside a profitable territory get declined or quietly deprioritized. Small towns and unincorporated areas are part of our coverage on purpose, and they get the same equipment, process, and documentation as a job in Houston or Dallas.
The Worst Day Is Not the Time for a Bad Experience
People call us in the middle of something genuinely bad. A ceiling came down at 2am. A kitchen fire went through the wall. Someone pulled back carpet and found what was underneath. The damage is only part of it; the rest is not knowing who to trust or what any of it is going to cost.
That uncertainty is what the worst operators in this industry exploit. Scope inflation, pressure to sign before anyone has explained anything, and estimates that climb once equipment is already on site are common enough that most people have heard a story about it.
Our answer is to be specific and to show our working. We explain what we found, why a material has to come out or can stay, what the readings say, and what the plan is. If the honest answer makes us less money, that is still the answer you get.
Six Things That Hold True on Every Job
A Person Answers
The number goes to someone who can ask the right questions and dispatch a crew, not to a call center that takes a message. If there is something useful you can do before we arrive, you hear it on that call.
We Measure Before We Scope
Moisture meters and thermal imaging establish how far damage actually traveled. A scope built on readings costs less than one built on assumptions, because it opens only what needs opening.
Our Crew, Start to Finish
The technician who assesses your property stays accountable for it. Mitigation and reconstruction are handled by the same company, so the job does not stall in the gap between drying and rebuilding.
Everything Gets Recorded
Photos before work starts, daily moisture logs while equipment runs, an itemized list of what came out, and scope notes. You get that package whether or not you file a claim.
We Finish on Numbers
Drying ends when materials hit their target reading, not when a room looks dry. For mold, Texas requires independent verification, and we work to that rather than clearing our own work.
Distance Is Not a Reason to Decline
We cover small towns and unincorporated areas, not only metros. Rural properties get the same equipment and the same process, and we give an honest travel window rather than a convenient one.
A State That Produces Every Kind of Damage
Texas spans climate zones that have almost nothing in common. The Gulf Coast runs humid year-round and takes tropical systems. North and Central Texas sit in one of the country's most active hail corridors. The Panhandle freezes hard. West Texas deals with wildfire and wide temperature swings. East Texas holds moisture under a dense tree canopy.
Construction here was largely built for heat rather than cold, which is why plumbing commonly runs through attics, garages, and exterior walls. When a hard freeze arrives, those lines split, and the water comes down through ceilings rather than pooling on a basement floor. Winter Storm Uri in February 2021 demonstrated that exposure at a scale the whole state remembers.
Expansive clay soils through the Blackland Prairie belt move with every wet and dry cycle, stressing slabs and the supply lines running through them. Older neighborhoods carry pier-and-beam foundations with ventilated crawl spaces that trap humidity underneath the living space. Each of these produces a different failure, and a crew that only knows one of them will miss the others.
Our technicians work across all of it, which means the questions we ask on the phone change depending on where in the state you are calling from.
What Governs Our Work
Texas Mold Licensing
Mold remediation in Texas is a licensed activity, overseen by the Texas Department of Licensing and Regulation under Texas Occupations Code Chapter 1958. Projects affecting 25 contiguous square feet or more trigger licensing, notification, and work-plan requirements, and the rules require the mold assessor and the mold remediator to be independent parties on licensed projects. That independence requirement exists to stop a company inflating a scope it then gets paid to perform.
Industry Standards
Water damage restoration and structural drying follow the IICRC S500 standard, which is why we categorize water, log moisture readings daily, and dry to a verified endpoint. Mold remediation follows IICRC S520. Biohazard work follows the OSHA bloodborne pathogen standard, using EPA-registered disinfectants and regulated medical waste disposal.
What We Will Not Do
Most restoration marketing is a list of promises. This is the other list, which tends to be more useful.
- Quote a price over the phone before anyone has seen the property
- Promise an arrival time we cannot control, like a fixed-minute response guarantee
- Publish review counts, award claims, or years-in-business figures we cannot substantiate
- Recommend a licensed mold remediation project when your situation falls below the threshold that requires one
- Tear out material that moisture readings show can be dried in place
- Hand your job to a third party after you have already explained it to us once
- Promise a coverage outcome, since that decision belongs to your insurer
What You Are Left With
Restoration jobs tend to end badly in one of two ways. Either equipment comes out early because the schedule said so and the moisture comes back as cupped flooring three months later, or the mitigation crew finishes and nobody picks up the reconstruction, so the property sits half-finished while two companies point at each other.
We close out differently. Drying ends on instrument readings against a documented target, and you see those readings. For mold work, Texas requires independent post-remediation verification, so a separate licensed assessor confirms the result rather than us clearing our own work.
You keep the full documentation package: photographs of conditions before anything was touched, the daily moisture logs, an itemized record of materials removed, and the scope of what was repaired or replaced. That file is yours whether or not you filed a claim, and it matters later if you sell the property and have to disclose the history.
Before we leave, our technician walks you through what was done, what was replaced, and anything worth watching over the following weeks. If something looks wrong after we are gone, call us. Coming back to look is part of the job, not a new one.
Homeowners, Businesses, and the People Managing Both
Most of our calls come from homeowners dealing with something unexpected, and that shapes how we explain things. Nobody should need to understand water categories or drying classes to make a decision about their own house, so we translate.
We also work steadily with property managers and landlords, where the complication is usually access, tenant coordination, and documenting condition carefully enough to settle questions later. Commercial clients get work sequenced around operations, since for a business the downtime usually costs more than the repair.
Real estate agents and buyers call us for inspections during a transaction, generally when a report flags moisture or suspected mold and somebody needs to know how serious it actually is before a deadline. We give a straight answer in those situations, including when the honest answer is that the problem is minor.
Serving All 926 Texas Cities
Across all 254 counties, including the small communities and unincorporated areas that franchise territories tend to skip.
Frequently Asked Questions
Is 247 Restore Texas a franchise or a referral service?
Neither. We are a restoration company with our own technicians. When you call, you reach us, and the crew that arrives works for us. We are not a lead-generation site that sells your details to whoever is nearest.
What areas of Texas do you actually cover?
All 926 cities we list, spanning all 254 Texas counties. That deliberately includes small communities and unincorporated areas that franchise territories often leave uncovered. Travel time varies by location and we tell you honestly what to expect.
Are you licensed and insured?
Yes. We carry the licensing and insurance Texas requires for restoration work, including the state licensing that mold remediation projects require under Texas Department of Licensing and Regulation rules.
What standards does your work follow?
Water restoration and structural drying follow the IICRC S500 standard, and mold remediation follows IICRC S520. Biohazard work follows the OSHA bloodborne pathogen standard with EPA-registered disinfectants and regulated waste disposal.
Do you handle repairs, or only the emergency work?
Both. We handle mitigation and the reconstruction that follows. Splitting those across two companies is where most restoration projects lose weeks, so we keep them together.
Will you work directly with my insurance company?
We coordinate directly with most major carriers and produce the documentation your adjuster needs: photos, daily readings, material inventories, and scope notes. The coverage decision is always your insurer’s, and we do not promise an outcome.
What if my situation turns out to be smaller than I thought?
We tell you. If a mold area falls under the 25 contiguous square feet threshold that triggers Texas licensing requirements and the moisture source is already fixed, you may not need a remediation project at all. Saying so costs us one job and keeps the trust.
Do you subcontract any of the work?
The restoration work is ours. Certain specialist trades inside a reconstruction scope, such as licensed electrical or plumbing work, are performed by qualified tradespeople working under our supervision, which is standard practice and often legally required. The mitigation, drying, remediation, and project management stay with us.
What happens if something is wrong after you finish?
Call us and we come back and look. Restoration work is verified against instrument readings rather than appearance, so genuine problems after completion are uncommon, but when they happen the answer is to return and assess rather than to argue about it.
Need Help Right Now?
Call us 24/7 and we will get a licensed technician headed your way.
Call Now — (866) 370-1338